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Return Policy

 

Satisfaction Guaranteed


 

Socks n Socks wants you to be thrilled with your new purchase. However, if you’re not 100% satisfied with your purchase, you can return the item and get a full refund. You can return items for up to 30 days from the date you receive it. Any item you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

 

 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping
To return your product, you should mail your product to: 6020 Parkway North Drive, Building B Suite 1000, Cumming, GA, 30040, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Sizing Chart
Kids Socks Size Chart
SIZE US Shoe Size EU Shoe Size  Age
Small 10 - 13 27 - 30 4 - 7
Medium 13.5 - 3 31 - 34 8 - 10
Large 3.5 - 6 35 - 38 11 - 14

 

Men's Socks Size Chart

SIZE US Shoe Size EU Shoe Size  Age
One Size 7 - 12 40 - 45 Adult

 

Women's Socks Size Chart

SIZE US Shoe Size EU Shoe Size  Age
One Size 4 - 10 35 - 40 Adult